About the role
House of Spells is seeking 2 vigilant and professional Security Guards to protect the magic at our Times Square flagship store. Reporting to the General Manager and Store Management, you will be responsible for maintaining a safe, secure, and welcoming environment for our fans and employees. You will manage crowd flow during special events, monitor high-value merchandise, and respond calmly to safety concerns, all while maintaining the highest standards of confidentiality and professionalism.
Qualifications
Experience & Licensing: Previous security or loss prevention experience in a high-traffic retail environment is highly desired. A valid New York Security Guard license is strongly appreciated. Conflict Resolution: Exceptional de-escalation skills with a strict commitment to company policy—never using unnecessary force or engaging in confrontational behavior. Key Qualities: High alertness, unwavering integrity, strong attention to detail, and a customer-service mindset. Collaboration: Excellent communication skills with the ability to work closely with the GM, Assistant Managers, Shift Leads, and NYPD/emergency services when required.
Benefits
The opportunity to work in a highly engaging, premium multi-fandom retail environment. Clear operational guidelines and supportive store management. Career stability and growth opportunities within a rapidly expanding global brand.
House of Spells is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you require a reasonable accommodation during the application or interview process, please indicate your needs in the application form or contact our HR team.
This employer uses an Automated Employment Decision Tool (AEDT) for portions of the screening process. You will be asked to provide consent before any AEDT scoring occurs, and may opt for manual review instead.